This privacy notice explains how MouseBook Academy handles personal data when you use mousebooklake.casa, contact us, or interact with the site. It is written in plain language and covers the main ways we collect, use, share, and protect information.
This introduction summarizes the subjects addressed in the policy and points to related internal guidance.
We process the information you submit through our contact form, including your name, email address, phone number if you provide it, your message, and any service preferences you include. We also process limited technical data such as server request details and browser or device information needed to run and secure the website.
We receive personal data when you contact us through the form or by other listed contact channels. We also collect technical information from your browser and device during normal site operation, including data needed for security, delivery, and troubleshooting.
We use essential cookies to keep the website working and to support secure, reliable access. We also use cookies that remember your privacy preferences so your choices do not need to be set again on every visit. We do not state any use of analytics or marketing cookies unless that changes and is disclosed here.
We use only essential cookies and cookies that remember your privacy choices. You can usually block or delete cookies in your browser, but some parts of the site may not work properly if essential cookies are disabled.
We process personal data to answer inquiries, manage contact requests, operate the website, maintain security, and support technical delivery. We also use limited data to remember privacy choices and to meet legal or compliance obligations where necessary.
We may share data with trusted service providers that help us operate the website, handle technical delivery, or support security and recordkeeping. These providers may process data only for the tasks we assign and are expected to handle it under appropriate confidentiality and security obligations.
We may disclose personal data if required by law, by a valid request from a public authority, or to protect our rights, users, or systems. We may also share information when needed to respond to a contact request, deliver the website, or address security issues.
You may ask us to confirm whether we process your personal data and to provide a copy of it where required by law. You may also ask us to correct inaccurate information or to delete data that is no longer needed, subject to any legal retention duty or other valid reason to keep it.
To exercise a privacy right, send a clear request using one of the contact methods listed in this policy and describe what you want us to do. We will review the request, respond within the time required by law, and explain if any part of the request cannot be fulfilled.
Contact inquiries are kept for the time needed to handle the request and maintain a record of the exchange where appropriate. Technical and security-related records are retained for a practical period that supports operation, troubleshooting, and protection of the site. When data is no longer needed, we delete it or anonymize it unless a legal duty requires longer storage.
If we make a material change, we will update the policy on the website and, where appropriate, draw attention to the change through a reasonable notice method. The date of the latest version should be checked before you submit new information.
Where GDPR applies, we process personal data on a lawful basis such as your consent, the need to respond to your request, our legitimate interests in operating and protecting the site, or compliance with legal obligations. The exact basis depends on the type of data and the reason it is used.
If GDPR applies to your data, you may have the right to access it, correct it, delete it, restrict or object to certain processing, and request portability where the law allows. If we rely on consent, you may withdraw it for future processing. You also have the right to raise a concern with the competent data protection authority.
